Privacy Policy

Privacy Policy

SCADAR.NET Privacy Policy

Last updated: 30th September 2025

SCADAR.NET Privacy Policy

This Privacy Policy applies to SCADAR.NET and to any branded or white-label version of the SCADAR.NET platform operated or provided by CMC NV. This includes, but is not limited to:
  1. Stand-alone domains such as air-insite.com, and
  2. Sub-domains or branded instances such as elgi.scadar.net.
  3. All such variants operate under the same data protection principles, policies, and governance as defined in this Privacy Policy.
This Privacy Policy explains how CMC NV (“we,” “us,” “our”) collects, uses, and protects personal data when you use SCADAR.NET.

1. Who We Are

SCADAR.NET is operated by CMC NV, registered in Belgium. We act as the data controller for personal data processed in connection with SCADAR.NET.

2. Data We Collect

We may collect:

  • Account information
    : name, email address, organisation details, login credentials.
  • Usage data
    : activity within SCADAR.NET (e.g. audits created, reports generated).
  • Device/technical data
    : IP address, browser, operating system, cookies.
  • Billing data
    : payment and invoicing details (where applicable).
  • Uploaded content
    : data, reports, or documents you choose to upload.

3. How We Use Your Data

We process personal data to:

  • Deliver and manage your SCADAR.NET subscription.
  • Provide support and respond to enquiries.
  • Improve and develop the platform (including anonymised analytics).
  • Manage billing, payments, and account administration.
  • Comply with legal obligations.

4. Legal Bases for Processing

We rely on the following legal grounds under GDPR/UK GDPR:

  • Performance of a contract (to provide SCADAR.NET to you).
  • Legitimate interests (to improve services, prevent misuse, maintain security).
  • Legal obligations (tax, compliance, regulatory reporting).
  • Consent (where required, e.g. for certain marketing communications).

5. Data Sharing

We do not sell personal data. We may share it with:

  • Service providers
    (e.g. hosting, IT, analytics, payment processors) acting as subprocessors under contractual safeguards.
  • Legal/regulatory authorities
    where required by law.
  • Other users
    within your organisation, if you are part of a HOST instance managed by your Administrator(s).

6. Data hosting

  • Data is primarily hosted in the EU/EEA.

7. Data Retention

  • Account data: retained for the duration of your subscription and deleted within 12 months after termination (unless required for legal or financial records).
  • Audit/log data: retained per the quotas/limits in your subscription tier (see Annex A).
  • Backups: securely maintained for disaster recovery, then overwritten.

8. Your Rights

Under GDPR/UK GDPR, you have rights to:

  • Access your data.
  • Correct inaccurate data.
  • Request deletion (“right to be forgotten”).
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent (where processing is based on consent).

Requests can be made via our support portal or by contacting us (see below).

9. Security

We implement appropriate technical and organisational measures to protect data against loss, misuse, and unauthorised access.

10. Contact Us

For questions or to exercise your rights, contact support@cmcnv.com


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