AUDITOR grade support via online chat & support ticketing

AUDITOR grade support via online chat & support ticketing

AUDITORS can expect reasonable advice relating to the use of SCADAR.NET's 'AUDITOR' grade functions, however the advice we provide is not exhaustive!  All SCADAR users are expected to use the Support material posted on the SCADAR Support portal to 'self learn'.  Where users seek greater insight into results data or how to get the most from the SCADAR.NET platform we encourage such users to upgrade to CONSULTANT status.


If we're available to chat, you'll be able to chat with us using the 'Let's talk' widget at the foot of the SCADAR.NET website.  If nobody's available, just leave us a message and we'll get back to you.


To submit a support ticket, visit the support home page @ https://support.scadar.eu/portal/en/kb/scadar and use the '+ new support ticket' tab to make a submission. 

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